I have been in the real estate business for over 55 years as an agent, broker, appraiser and most time as an Investor. So, I know this business very well. I have performed all need functions as the clean up guy, maintenance of entire properties I have owned, leasing, showing, advertising and only recently finally used some property management companies and their staff. I am now 79 years of age and having health problems, so it is time for me to get out entirely.So, over the last 2 years we have sought and secured 3 different PROPERTY MANAGEMENT COMPANIES (pmc). THE RESULTS WERE SIGNIFICANTLY DIFFERENT!!!
The first PMC should not have been in business; they covered wide areas of the State of CA but were unprepared to service this wide area (they had no local contractors to perform work in a timely manner, failed to get multiple bids which came in at $15,000 for an electrical repair and I arranged to had the work completed for $600 (saving $14,400!). And were moderately ok in their response return calls to inquires and issues.
The second company was moderately ok but did not keep us adequately informed on changing downward rent prices which I again took over and discovered that rents were dropping rather than rising as expected. This cost us a month of lost rent ($3400).
The third PMC with the agent being Jenn Lane OF FRONTIER PROPERTY MANAGEMENT was SIMPLY “OUTSTANDING AND WAY BEYOND MY EXPECTATIONS”. This is a well run Company but most of the credit absolutely goes to this agent Jenn Lane! You will find many other reviews on her in the testimonials (all well deservered. However many are from folks who do not have my background and knowledge to understand just how really really GOOD THIS AGENT IS ! I DO DUE TO MY BEING IN THE TRENCHES AND KNOWING THIS BUSINESS FROM THE INSIDE OUT AND 55 YEARS DOING IT! My accolades speak about “the person and her own personal extremely high level of integrity and personal drive”! As I said before I have been in this business for a very long period and also driven and over the long haul been very successful. So simply put, I do not IMPRESS EASILY!
I AM TRULY IN AWE OF HOW ABSOLUTELY OUTSTANDING SHE IS AS A PERSON AND AN AGENT! YOU WILL NOT FIND A BETTER PERSON OR AGENT THAN HER SAYS IT ALL! John L.
I have worked with Fronteir property management as home owner looking to find long term rentals for our house. Shelly Ravelli was great to work with. She made the whole process work smoothly and found renters for our home quickly. She found good quality people who took good care of our house. Shelly was easy to communicate with and any issues were quickly addressed and resolved. I am very happy with Fronteir Property Management.
My husband and I have been working with Jenn since we first approached frontier about a rental in 2020. When the owner of said rental decided to sell it and needed us to leave Jenn helped us find another place to live. She goes above and beyond to help her clients. We’ve rented two different houses that she’s managed and just today closed on my mother-in-law‘s mobile home that we contracted with Jenn to sell. She covers all her bases, is super accommodating and helpful. She’s knowledgeable and always seems to get things done quickly and efficiently. She also goes to bat for her clients if she thinks that the owners are not being fair. She has a huge heart and treats her clients like family. We really needed the money from the sale of our mothers mobile home, and we were worried that it would take a while. Jenn was confident that we would get full asking price no problem. We were skeptical, but we put our trust in Jenn because she hadn’t let us down so far, and Within two days of listing she had multiple offers. She took care of everything so that we wouldn’t have to do anything since we were not local. Asking price today .If you’re looking for someone that knows their stuff and can get things done Jenn is your girl.
Thank you Jenn for doing such a wonder job as my property manager for 5 years, and now for the recent sell of the property. I would highly recommend Jenn, she always found quality reliable renters and was on the ball whenever the property or tenants needed something. A great manager and real estate agent, she treats her clients and tenants like family and is always available and very professional. Five Stars!
I’m a property owner of a long term rental property and I needed to find a new property manager. Havilah Flores Property Manager/Realtor called me back after my first call to Frontier Property Management. She was personable and professional and we met at the property to further discuss the potential property management. After answering all of my questions, I agreed to move forward with Havilah Flores and Frontier. I look forward to working with Havilah and I know my property is in good hands! Thank you Havilah for your time and advice making this an easy decision for me.
I had the pleasure of recently working with Jenny Lane. She helped my sister-in law find an apartment perfectly suited for her! Jenny was efficient and had excellent communication skills. She was timely in her response time and super easy to work with. 5 stars!
I highly recommend Jenny Lane, who in addition to many years of experience with real estate sales also offers rental property management services. She took the time to meet with myself and my son initially for about an hour in order to gain a full sense of what we needed and give us required paperwork, when we wanted to rent out our home in Groveland as a long-term rental to local tenants. She also arranged for professional cleaning services and talked with and showed the home to potential local renters who love it. We later met with Jenny and her colleague, Havilah, to discuss the process of renting something closer to my graduate school internship and my son’s doctors in another town. Each step of the way, Jenny has kept us up-to-date and appraised of where we were in the rental process. Contact Jenny Lane at Frontier Realty; you won’t regret it!
My wife and I worked with Jen when she was the property manager of a home we leased through Frontier Property Management. As a property manager, Jen was very responsive, easy to get a hold of, and quickly took care of any emergencies. After a one-year lease, then continuing to rent for another 18 months, we decided to purchase the home. This is where Jen really began to shine as she was able to communicate our situation and needs to the owners, and was a strong advocate for us. With the help of Jen and another real estate agent from Frontier, we were able to purchase the home without trouble. Even after the purchase was completed, Jen continued to assist us, and still communicates with us to see how we are doing in our home. We truly appreciate Jen’s spirit and friendly demeanor, and would recommend her to a friend.
Jeff and Angie
We are very happy to be renting from Frontier! Carol is always so helpful and quick to respond to the needs of tenants. Recently, we had an issue with the swamp cooler and they made sure that it was taken care of before the heat really hit. Paul and Mark did great work replacing it. It works very well now. What a relief!
We always appreciate Frontiers readiness to help when issues arise. They do so in a professional, timely and kind way. We would recommend them to any of our friends who were looking for a place.
Jenn was the best thing that could have happened to me at a time in need. I started with her becoming our property manager renting our house out for the first time. She’s incredibly knowledgeable and helped find a very good tenant. She has great vetting skills! She handles all issues with a calm approach and always found solutions that helped all. When it was time to sell our home, I would never think to work with anyone else as our realtor. She is honest, upfront, organized, has great communication, and always provided sound advice and guidance. Thank you for the easiest real estate transaction I’ve ever had! Wendi P
Shelly. You are a very nice person and very easy to deal with.
I am very happy working with you and I’m proud that I got the right person for the right job.
You are a big help to me especially when I’m back in Sonora after so many years away. Everything seems new and challenging. Not like before 40+ years ago when I was just a little girl. Thanks a lot.
Genevieve and I want to thank you so much for all that you did for us in selling our house. You went beyond the Extra Mile to make it such a positive experience.
We’ll always be grateful to you in all that you did for us. God Bless you always
Genevieve and Jim
Frontier has been great from the moment we started the rental application process. They were so easy to work with helped us get into our rental property quickly. A few
months into our new home our toddler locked himself in the house. Emily dropped what she was doing to drive a key up to us right away and saved the day! We have been extremely pleased with Frontier and would highly recommend them.
It has been a pleasure to work with Jenn on our rental property. She has been a real asset for me in making decisions about renters and all other aspects of renting our house. She is knowledgeable about the rules and regulations governing rental properties. She always returns emails or phone calls promptly. If she doesn’t have an answer to a question right away, she will find out the answer and get back to me promptly. I feel safe knowing that Jenn will protect our interests while maintaining a working relationship with any tenant we may have. She has a professional demeanor while maintaining a friendly approachable manner; she is always pleasant and easy to talk to. I’m sure that you realize what a valuable asset you have in Jenny Lane.
Jenn Lane has done an outstanding job for us as our realtor. She’s very thorough, honest, and diligent and follows through on every detail with the buyer’s realtor, the lender, the escrow company, and all inspections. She was with us every step of the way, making the whole process less stressful, and kept us informed of the status of the sale from day one, the reasons for any delays or additional requirements, work to be done, etc., and she sold our house in near-record time at very close to asking price. She has worked late into the evenings, on weekends, and even while on vacation. She has an amazing network of contractors and other resources at her fingertips. Jenn has gone above and beyond on our transaction, and we would highly recommend her for any sale or purchase as well as rental property management. We’ve had serious issues with realtors in the past, but Jenn has been a joy to work with and is one of the best. Thank you, Jenn!
From the moment you enter Frontier’s welcoming door, you are greeted with optimism, genuine smiles, and a helpful, encouraging attitude. Carol & Havilah evaluated our needs and have worked diligently to find us a place that answered our needs. I have worked with other Property management services that either doesn’t answer your calls or shows you a property way out of your needs or price range. One even suggested rehoming my service dog. Not at Frontier! They find you Pet-Friendly places that you can afford. They work hard to meet your expectations and they DO!
I recently sold my home with Shelly and she is a rockstar!!! Shelly came to my house discussed the market with us recommended things we could do inside and outside and gave us staging tips to make our house more appealing. Shelly was a wonderful communicator and made me feel like I was her only client ( even though I know I wasnt and she was extremely busy ). Shelly got us an offer in the first week! I highly recommend Shelly wether your buying or selling your home.
Although I have only rented from Frontier Property Management for 1 year, I have to say that they are great! The apartment I live in got flooded from this flash flood that we recently had and they had maintenance out so fast! My area rugs got ruined (so I thought) and they had a company clean them for me. Frontier is so easy to deal with and all the ladies that work in the office are always so helpful and cheerful. I mainly speak with Havillah & Shelly and they are always friendly and on top of it all. The other PM company I dealt with in the past was very unprofessional. I recommend Frontier if your going to rent/purchase a place.
Owner Carol Griggs was quick to respond to my emails and was very helpful in answering my questions. Her team at Frontier does a great job for the landlord, securing good tenants for the rentals.
Have always taken care of our rental property like it was their own
|The process of leaving the Bay Area to move to Groveland was a daunting task beyond expectation. From the moment I saw the house for rent on Frontier’s website to the daily ongoing maintenance of keeping things working, Jenn has been there every step of the way. She has made my transition to this gorgeous land such an easy one. I have never had a relationship with a landlord like this and I couldn’t be more thrilled with her customer service. She’s a spectacular human being and a superhuman agent. Cheers!|
Thank you Carol. great working with you and knowing everything will be taken care of. You do a great job staying ahead of everything. Best wishes, Nate
Frontier Property Management Inc. has taken care our rental property since 2011. Carol and Jen have always been their for us, whether it was to fix a broken water heater, settle disputes with tenants or perform inspections. I have always felt well taken care of. I’ve never doubted that I could count on them to handle any emergency or routine problem. I recommend Frontier Property Management Inc. to anyone who is looking for an honest and reputable company to take care of any business involving property management; from finding tenants to maintaining leases or making any necessary repairs, they can do it all.
Thank you Bruno Cervelli
It was so nice to talk with you the other day. I wanted to tell you and Tom how much I appreciate both of you and your care and attention over all these years. Hope to see you in 2019!
I have relied on Frontier Property for over 10 years. They have been consistently reliable, expedient and professional. My concerns are always addressed in a timely manner. My input as a property owner is always listened to with respect and concern.
Whether it is a text, phone call or email, Frontier Property has always been quick to respond.
Shelly and Jen have often gone above and beyond the call of duty.
Thank you Frontier!
I rented with Frontier Property Management for four years and had Jenn Lane as my manager and when it came time to buy my first home Jenn was with me every step of the way. She was honest and informative. Not only was she my realtor but she became my friend. She worked late nights seven days a week helping me find my dream home and when I found my home she made sure I got it! Having her as my rental manager made needed repairs and yearly inspections stress free and easy. She kept that same friendly helpful manner through out the home buying process as well! I appreciate everything she did for me and Frontier Property Management as well
Dear Frontier properties, Carol, Paul, plus owners. We so appreciate the recent repair on the swamp cooler and think the world of all that you do, so cheerfully and efficient. What a difference you make to us.
Thank you for the service and help provided during the last year. As always, happy holidays and a few Christmas treats for you and my tenants.
I contacted frontier property management as I was not sure if I was going to rent or buy a home here in Sonora. I left a message after hours and frankly was surprised to receive a return call shortly there after from Shelley. She was very friendly and professional and offered to meet me the following day to discuss my possible housing needs. After meeting with her in person I was really impressed with how knowledgeable and helpful she was and I highly recommend her and Frontier.
Frontier Property Management is a great company with fantastic customer service, quick response times superior knowledge over the other management companies and easy work with. They make you feel at ease when managing your property as you know they will take great care of your home. I would recommend them to anyone looking for reliable property management company.
Frontier is a standout with their consistent professionalism and handling of all issues. Excellent communication, prompt, efficient. A top notch management and real estate company. Would never hesitate recommending them.
We rented from Frontier for a year. Our property manager was Shelly, who also became our realtor. I can’t say enough good about this lady. No matter what time of day I needed something, she was always prompt and helpful. Shelly keeps your needs and wants in mind and is always kind, which is priceless in the world today. Frontier Property Management is very lucky and blessed to have this woman as a part of their team.
I recently sold my house and bought a new home using Jenny Lane as my Realtor. Got a great price for my sale and amazing deal for the one I purchased. She was knowledgeable, going to get the answers when she didn’t know something and always getting back to me. Jenn always kept me updated as to status. All the documents were provided in a timely manner. The staff at Frontier Realty Group was always welcoming and helpful. I would absolutely recommend using Frontier Realty Group and especially Jenny Lane for your next sale or purchase!
Jen has gone above and beyond to ensure our every need is met in a timely manner. She is always welcoming and friendly no matter what the situation may be. We could not ask for a better person to manage our property!
Frontier is a great property management to rent from. I rented for them for approximately 3 years, and any time the home needed something they fixed it promptly. I enjoyed my rental, but moved so I could buy a home. They made my moving experience very easy, and I obtained almost all my deposit back. They even worked with me when I needed to change my move out date due to escrow changes. They were always efficient and friendly especially Carol, and I recommend them.
Dear Frontier Property folks, we appreciate your kindness and your excellent service. Thank you.
We moved into our rental in November and so far everything is just very smoothly working with them. They have done their best to meet all our needs an answer any questions or concerns we have thus far.
What a productive meeting yesterday! I am so appreciative that you were able to make my wishes come true. Also your waving of the past late fees was wonderful! When I told my tenants that you had waived their late fees I thought they were going to cry. Thank you so very much for being so accommodating. It is a pleasure being able to work with you. Sincerely.
Awesome… Thank you for making this process so much easier for us. I am ever so grateful and excited to be up to live in such a beautiful area. The amount of stress you’re relieved for us has really been appreciated! The property owners are very lucky to have you be the one to assist them with their needs. Thank you.
Thanks for everything! Amazing how quickly a year and seven months goes! What a great place and a great management team you all provide. We are beyond blessed sincerely.
Dear Carol please thank the landlord for making my life a little easier with the repairs and upgrades. I am home from the hospital now and feeling much better.